Trusted

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Effective Date: March 28, 2025

1. Introduction

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and this Privacy Policy explains how we, bluefrog Plumbing + Drain of North Dallas (“we,” “our,” or “us”), collect, use, and protect your personal information when you visit our website at www.bluefrogplumbingnorthdallas.com.

2. Information Collection

We may collect both personal and non-personal information when you interact with our website or services. This includes:
– Domain name and IP address
– Browser type and operating system
– Website referral information and pages visited
– Information you voluntarily submit through forms, email, or SMS
– Contact details such as your name, email address, phone number, and mailing address
– Service-related details including appointment history and service locations

3. Information Use

The information we collect is used for:
– Providing and scheduling plumbing services
– Responding to inquiries and providing customer support
– Improving our website and service offerings
– Sending updates, receipts, promotions, or policy changes (only when appropriate)
– Fulfilling legal or regulatory requirements

4. Cookies

We use “cookies” to enhance your browsing experience. Cookies help us recognize repeat visitors and remember your preferences. Usage of cookies is not linked to any personally identifiable information on our site.

5. Data Sharing

We do not sell, rent, or share your personal information—including your phone number and mobile opt-in data—with third parties for any marketing purposes, whether direct or indirect. This applies to all forms of marketing, including but not limited to email, SMS, telemarketing, and digital advertising.

We may share your data with:
– Service providers assisting with scheduling, billing, or communications (e.g., ServiceTitan)
– Payment processors
– Internal personnel as needed to fulfill your requests
– Legal authorities when required by law
– In the event of a business transfer, merger, or acquisition

6. SMS Opt-Out

You may opt out of SMS communications at any time by replying “STOP” to any message. Once you do, you will be automatically unsubscribed, and no further messages will be sent unless you opt in again.

7. Security

We follow industry standards to protect your information during transmission and storage. Sensitive data (such as credit card information) is encrypted during transmission and stored securely. Only authorized personnel can access your data, and our systems are maintained in a secure environment.

8. External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before sharing personal information.

9. Surveys and Contests

Participation in surveys or contests on our site is voluntary. You may be asked for contact or demographic information. This information is used only to administer the survey or contest and improve our services.

10. Your Rights and Consent

By using our website, you consent to the practices described in this Privacy Policy. You have the right to:
– Access or update your personal information
– Request deletion of your data
– Unsubscribe from SMS by replying “STOP” to any message

We may update this Privacy Policy occasionally. Please review this page to stay informed of changes.

For details on how we handle SMS communications, please review our SMS Terms & Conditions

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

bluefrog Plumbing + Drain of North Dallas
122 Rose Ln., Ste. K1
Frisco, TX 75036
License: RMP-39317
alan_soukup@bluefrogplumbing.net
(469)-723-7990