Frequently Asked Plumbing Questions (Answered by Our Experts)

FAQ on Drain Cleaning

What are some simple ways to fix a clogged drain?

For homeowners who have a recurring clogged drain, professional drain cleaning services are the go-to solution.

How does a sewer line inspection camera work?

A sewer line camera eliminates all guesswork by providing an exact picture of just where the clog or leak is located in your sewer line.

What problems can be identified using a sewer line camera?

Besides locating a sewer line leak, sewer line cameras help plumbing technicians find tree roots and clogs within the system.

Where is my sewer line cleanout located?

Most sewer line cleanouts are located outside of the home, and close to a bathroom wall.

Why do I need a plumber to clear a clogged drain?

An expert plumber has the right tools and techniques to resolve a clogged drain in a single afternoon. There’s no guesswork involved.

FAQ on Water Heater Repair & Installation:

Things to Consider Before Buying a New Water Heater

If you’re buying a hot water heater, consider the manufacturer, cost, size, and efficiency ratings before making a purchase. Professionals can help you make the right decision.

The Pros and Cons of Tankless Water Heaters

The initial cost of a tankless water heater might push a homeowner away from purchase. However, the monthly efficiency ratings pull many homeowners to invest in one!

Is it better to repair my water heater or replace it?

Save yourself money and time by replacing an old hot water heater that has run its course.

How do I maintain my water heater?

Besides flushing the tank on occasion, we always recommend scheduling plumbing maintenance for your hot water heater.

Why should I leave water heater repair or installation to the professionals?

A hot water heater typically has complex issues that could be dangerous if improperly handled. You’ll want an expert.

Conventional vs. Tankless Water Heaters

The cost difference is the biggest factor between conventional and tankless water heaters up-front, though tankless heaters reign supreme in terms of efficiency.

Do I need to reconnect the drain pipe on a new water heater?

Do not forget to reconnect the drain pipe, or discharge pipe, on a newly-installed hot water heater.

Do you have any money-saving tips for my water heater?

Instead of taking a long, hot bath, consider taking a shorter shower. You’ll notice immediate savings over the month.

Keep Off the Ground – Correct Ground Clearance Height for a Gas Water Heater

An experienced plumber will install a gas water heater at least 18 inches off the ground.

How can I inspect our water heater to prolong its life?

If you’re not entirely comfortable inspecting your water heater, consider a plumbing inspection from an expert.

How can I keep my water heater bill low this winter?

Cut down on your hot water heater bills this winter with a fire in the fireplace or by wearing warmer clothing, instead of getting warm with hot showers that are too long.

Replaced the heating element – why are we still losing hot water?

A lack of hot water often means a broken heating element, loose wiring, or a hot water heater that’s too small for your water-use needs.

We need a new water heater. What are our water heater options?

A conventional water heater is an affordable option, but tankless water heaters offer higher efficiency overall.

What’s the best temperature setting for your water heater?

120 degrees Fahrenheit is the recommended temperature for a hot water heater to operate efficiently.

What should I know about different water heaters?

Research the proper sizing, efficiency rating, and installation requirements for any hot water heater you’re considering.

What water heater maintenance should we perform?

To increase performance of your hot water heater, remember to flush your system, at least once per year.

Why are we running out of hot water recently?

If you’re unsure of how to properly examine or test your hot water heater, consider scheduling professional service.

Why do I run out of hot water?

Consider purchasing a larger hot water heater to ensure everyone has access to hot water throughout your home.

Why is my electric water heater raising the temperature by itself?

The most common reasons for temperature changes with a hot water heater include the pressure relief valve, thermostat, or heating element.

Why is my water heater making rumbling noises?

If you notice rumbling sounds stemming from the hot water heater, chances are that sediment must be flushed from your tank.

Will new hot water heater rules lower your energy bills?

Water heater rules mean increased efficiency and increased savings per month for homeowners.